Advanced Case Management
8:00 AM - 5:00 PM
7 Continuing Education Hours
This course provides advanced practical information, skill building for effective troubleshooting of those complex/co-morbid cases. It is designed for those with more experience who are doing complex case management in occupational health and safety. Topics covered include evaluation, advocacy of the injured persons, problem solving, managing financial resources, and navigating the whirlpools of legal, moral and ethical issues that can impact case management practices and roles.
Upon completion of these sessions, the participant will be able to:
" Provide business rationale for case management services
" Prepare a preliminary cost/benefit analysis
" Describe a comprehensive summary report
" Discuss chronic disease implications for case management
" Identify legal, moral, and ethical issues that impact effective case management
Friday, April 5th, 8:00 a.m. to 4:00pm
" Causality, Conflict Management, Resolution, Negotiation
" Patient Rights, Confidentiality, HIPAA
" Workers Comp, Fraud, Utilization Review
" Case Law, Principles of Litigation
" Labor Relations, Contractual Agreements
" Ethical and Moral issues in CM
" Bipolar and schizophrenic disorders and best treatment practices implications for occupational health nurses
" Best practices in chronic disease case management
" Mullahy CBA
" Insurance and Payment Systems
" Value Added Criteria (VAT)
" Cost-Benefit Analysis of Case Management/CBA
" Can the Employee Do the Job: Red Flags/Green Flags
Linda Glazner, DrPH, RN, CCM, COHN-S, FNP, FAAOHN, has extensive experience as a case manager and a case manager supervisor. Her experience includes working for Kaiser Permanente, a large HMO in California, Visiting Nurse Service of New York, and Corvel Corporation. Her work has also been featured in several industry publications. She is on the editorial review panel for the AAOHN Journal and is an active member of the Wisconsin Occupational Health Nurses Association.
Minnesota Board of Nursing - designed to meet the criteria for 7 (50 minute) contact hours and ABOHN requirements for certification.
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