Associate Professor and Associate Dean, School of Public Health
University of Minnesota School of Public Health
Ph.D., Hospital and Health Care Administration, University of Minnesota, 1982
Courses
Management, Quality Improvement, and Health Care Finance
Fall 2009
6765: Continuous Quality Improvement: Methods and Techniques
Research Interests:
Health care administration, management, and finance
Recent Publications:
Riley, W., Brewer, R. “Review and Analysis of Quality Improvement (QI) Techniques in Police Departments: Application for Public Health” Journal of Public Health Management and Practice, 2009, 15(2), pp 141-151.
Riley, W., Parsons, H, McCoy, K., Burns, D., Anderson, D., Lee, S., and Sainfort, F. Introducing Quality Improvement Methods into Local Public Health Departments: Structured Evaluation of A Statewide Pilot Project. Health Services Research. (in press).
Thingstad-Boe, D., Riley, W., Parsons, H. “Improving Service Delivery in a County Health Department WIC Clinic: An Application of Statistical Process Control Techniques. American Journal of Public Health (in press).
Davis, S., Riley W., Gürses A., Miller K., Hansen H. “Failure Mode and Effects Analysis Based on In-Situ Simulations: A Methodology to Improve Understanding of Risks and Failures.” Advances in Patient Safety: New Directions and Alternative Approaches, Agency for Healthcare Research and Quality Publication (AHRQ), Rockville, MD. 2008 Vol. 3, pp 145-160.
Riley, W., Liang, B., Rutherford, W., Hamman, W. “The Patient Safety and Quality Improvement Act of 2005: Developing an Error Reporting System to Improve Patient Safety.” Journal of Patient Safety, March 2008: 4(1)
Riley, W., Liang B., Rutherford W., and Hamman W. “Structure and Features of a Care Enhancement Model Implementing the Patient Safety and Quality Improvement Act.” Advances in Patient Safety: New Directions and Alternative Approaches. Agency for Healthcare Research and Quality Publication (AHRQ), Rockville, MD. 2008 Vol. 1, pp 159-169.
Miller K., Riley W., Davis S., Hansen H. “In Situ Simulation: A Method of Experiential Learning to Promote Safety and Team Behavior.” The Journal of Perinatal & Neonatal Nursing. April/June 2008: Vol. 22. No. 2.
Riley, W., Hanson H., Gurses A., Davies S., Miller K., and Priester R. “The Nature, Characteristics, and Patterns of Perinatal Critical Events Teams.” Advances in Patient Safety: New Directions and Alternative Approaches. Agency for Healthcare Research and Quality Publication (AHRQ), Rockville, MD. 2008 Vol. 3, pp 131-144.
Liang, B., Riley W., Hamman W., and Rutherford W. “The Patient Safety and Quality Improvement Act of 2005: Provisions and Potential.” American Journal of Medical Quality, 2007; 22(1):8-12.
Levy, Robert, Mary Gabay, John Nyman, William Riley and Roger Feldman, “The Cost of Medicaid Annuities.” Health Affairs. March/April, 2006.
Professional Experience:
Interim Executive Director, Public Health Accreditation Board (PHAB), Washington, DC. August 2008-January 2009
Associate Dean, School of Public Health, University of Minnesota, 2005-present
Associate Professor, Division of Health Policy and Management, School of Public Health, University of Minnesota, 2001-present
Associate Professor and Associate Division Head, Division of Health Policy and Management, School of Public Health, University of Minnesota, 2001-2005
President and Chief Executive Officer, Pacific Medical Center (DBA PacMed Clinics), Seattle, WA, 1998-2001
Chief Executive Officer, Aspen Medical Group, St. Paul, MN (July 1986-September 1998)
Blue Cross Blue Shield of Minnesota, St. Paul, MN (August 1993-August 1998)
Senior Associate Director and Chief Strategic Officer, St. Paul Ramsey Medical Center and Ramsey Clinic, St. Paul, MN, 1985-1986
Associate Director, St. Paul Ramsey Medical Center and Ramsey Clinic, St. Paul, MN, 1984-1985
Assistant Director, St. Paul Ramsey Medical Center and Ramsey Clinic, St. Paul, MN, 1982-1984
Consultant to Ministry of Health, Visiting Professor, High Institute of Public Health, University of Alexandria, Egypt, 1982-1982
Project Director, Minnesota Nurses Association, 1979-1982
Honors:
Selected for the University of Minnesota Next Generation of the Professorate Program, 2003
Charles N. Hewitt Creative Teaching Award, School of Public Health, University of Minnesota, 2003
AcademicKeys Who's Who in Health Sciences Education, 2003
Contact
Mailing Address:
Health Policy and Management
420 Delware Street SE, MMC 729
Minneapolis, MN 55455
Phone (Work): (612) 625-0615
Email: riley001@umn.edu