Caring for People with Memory Loss

A lively, informative discussion related to memory loss and caregiving tips

Saturday, June 3, 2023

Hybrid format, join in-person at the McNamara Alumni Center or virtually via Zoom.

Join experts in a lively, informative discussion related to memory loss, caregiving tips, and what you can do to help. The goal of this conference is to provide information, support, and education for adult children, spouses, parents, health and community care providers, and others concerned with caring for people with memory loss.

The Caring for People with Memory Loss Conference is free and open to the public. Contact hours/CEUs must be purchased separately. Registration is required.

8:00 a.m. – 8:30 a.m.


Dr. Joseph E. Gaugler

8:30 a.m. – 10:00 a.m.

Avoiding Power Struggles

Deb Nygaard

A Licensed Assisted Living Director, Deb is a long-standing student of the Positive Approach to Care (PAC) and the Virtual Dementia Tour. Deb has over 30 years of experience working with people living with dementia and other cognitive challenges.


  1. This is not Dementia 101, so we’ll get into some tangible ideas to avoid confrontation with your loved-one living with dementia.
  2. Come prepared to practice techniques, hear about successes, failures, and get permission to make mistakes.
  3. Walk away with respectful techniques that will make caregiving less frustrating.

10:00 a.m. – 10:15 a.m.


10:15 a.m. – 11:45 a.m.

The Caregiving Principle®: For a Less Stressful, More Rewarding Journey

Carol Amos, BS

Author of H.O.P.E. for the Alzheimer’s Journey: Help, Organization, Preparation, and Education for the Road Ahead. Caregiving category winner from Book Excellence Awards and NYC Big Book Awards. Winner of Maude’s Awards for Innovation for The Caregiving Principle®. CARES® Dementia Specialist. Alzheimer’s Caregiver for 11.5 years; Alzheimer’s Association Volunteer; Outreach Coordinator; and Ambassador to US Senator Christopher Coons.


  1. Learn how to use Maslow’s Hierarchy of Needs to understand the needs of your loved one.
  2. Learn ways to maximize the capability of your loved one.
  3. Participants leave with a renewed focus on taking care of themselves.

11:45 a.m. – 1:00 p.m.

Lunch Break

1:00 p.m – 2:30 p.m.

Resilient Together-Strengthening Resiliency through Cross Cultural Communications

Jeremy Holloway, PhD

Assistant Professor; Director of Geriatrics Education; Department of Geriatrics; UND School of Medicine and Health Science


  1. Observe the relationship between personal/professional resiliency and cross-cultural communication to build connection.
  2. Obtain practical and professional strategies for incorporating cross-cultural communicative skills for their particular needs.

2:30 p.m. – 2:45 p.m.


2:45 p.m. – 4:15 p.m.

Working Together with Residential Care Center Staff

Amy House, C.D.P. LALD, B.S. in Healthcare Management

Licensed Assisted Living Director; Certified Dementia Practitioner;  Positive Approach to Care Trainer with Teepa Snow; Executive Director of Reflections (Memory Care) for SilverCrest Properties; Owner of Think Dementia L.L.C.


  1. What is the level of communication, care and engagement you should you expect from an ALDC licensed Memory Care?
  2. Tips on how to work together with the facility to give your loved one the best. 
  3. How to handle minor and major concerns with the Memory Care facility.

4:15 p.m. – 4:30 p.m.

Closing Remarks

University Avenue Parking Ramp

An adjacent 500-car ramp is connected by tunnel to the McNamara Alumni Center. Parking is $3.00 per hour with a daily maximum of $13.00. If the ramp is in event mode there will instead be a daily rate of $10.00, and no hourly rate. Once inside the parking ramp, take the East elevator to tunnel B or street level. The Alumni Center is the copper building adjacent to the ramp.

Directions to University Avenue Ramp, adjacent to Alumni Center

Ramp address: 1926 University Ave. SE, Minneapolis, MN 55455

From the north, heading south on 35W

  1. Take Exit #18, 4th St-University Ave exit
  2. Cross 4th Street SE; turn left on University Ave
  3. Stay in the right lane, drive 9 blocks to the University Ave Parking Ramp — located on the right side of the street

From the south, heading north on 35W

  1. Take Exit #18, 4th St-University Ave exit
  2. Turn right on University Ave
  3. Stay in the right lane, drive 9 blocks to the University Ave Parking Ramp — located on the right side of the street

From the east or west on I-94

  1. Take Exit #235B, University of Minnesota/Huron Boulevard
  2. Follow Huron Boulevard one block and turn left onto Fulton St (1st stop light)
  3. Drive 3 blocks and turn right onto Oak St
  4. Follow Oak St past the Alumni Center (on the left) and cross over University Ave.
  5. Oak St will curve to the left and turn into 4th Street
  6. Turn left at the first available street (18th Ave, 17th Ave or 16th Ave)
  7. Drive 1 block and turn left onto University Ave
  8. Immediately get into the right lane and turn right into the University Ave Parking Ramp

Other ramps if needed:

  • Oak Street Ramp: 401 Oak St SE Minneapolis, MN 55455
  • Washington Ave Ramp: 501 Washington Ave SE, Minneapolis, MN 55455

Metro Transit- Green Line: 

The Green line stops a short block from the McNamara Alumni Center at the East Bank Station. It is on Washington Avenue across from the Graduate Minneapolis hotel. For specific route and schedule information visit

We are happy to offer this in-person event, and as a public health institution, we commit to enacting prevention measures that keep attendees, staff, presenters, exhibitors and our entire community safe and healthy. 

As with any activity, there is an inherent risk and the circumstances created by the COVID-19 pandemic have created a heightened degree of personal risk and responsibility. The School of Public Health is maintaining all legal and required measures to reduce the transmission of COVID-19 during our events. 

How we are maintaining on-site safety: 

  • Masks and hand sanitizer will be available at the event. 
  • The event will be held in a large, well-ventilated meeting space.
  • Event space ventilation is maximized according to UMN Facilities Management COVID-19 ventilation standards

How attendees can maintain on-site safety:

  • At this time, masks are not required, but are strongly recommended when not actively eating or drinking.
  • If you are feeling unwell, please stay at home. 
  • Get tested, vaccinated, and boosted before attending. 

We are currently monitoring local data on COVID-19 levels in order to keep our events safe, and will take necessary health precautions based on these levels and guidance from the CDC, MDH, and our own public health experts. Our guests will be informed of any updates to the event that may occur due to the virus.

Continuing Education Credits

Participants who register and pay for CEU credits will receive a certificate of completion at the end of the conference. In-person attendees must stay for the entirety of the conference to receive the certificate. Zoom attendees will be required to take and pass a brief CEU evaluation following the conference to receive the certificate.

Contact hours this event will provide:
Minnesota Board of Nursing – 7.2 hrs
Minnesota Board of Psychology – 7 hrs
Minnesota Board of Social Work – 7 hrs
Minnesota Board of Marriage and Family Therapy – 6.5 hrs, 1.5 hrs cultural competency
Minnesota Board of Executives for Long Term Services and Supports Licensed Nursing Home Administrator (LNHA) and Licensed Assisted Living Director (LALD) – 7.25 hrs, no charge

For any regulating body not listed above, participants may self-submit their certificate for individual approval. The cost is $50 to receive CEUs per discipline.

Refund Policy

For those unable to attend the conference, to receive a refund for purchased CEU credits you must used the payment portal to cancel your registration and CEU payment. Canceled registrations and refunds must be submitted and processed 2 weeks before the event date. If you have questions regarding CEUs please email

Joseph E. Gaugler, PhD, Robert L. Kane Endowed Chair in Long-Term Care and Aging & Professor, School of Public Health, University of Minnesota. Dr. Gaugler’s research focuses on Alzheimer’s disease, family caregiving, and long-term care.

The following members of the Families and LTC Projects team also helped to organize the 2023 Caring for People with Memory Loss Conference: Robyn Birkeland, Ph.D.; Elma Johnson, MPH; Maya Koffski, BS; Katie Louwagie, DNP, APRN, AGNP-C; and Ashley Millenbah, MPH.

Teresa Schicker, MPA, with the Geriatric Workforce Enhancement Program (GWEP) has also provided organization and planning support to make the 2023 Conference possible.

As Dr. Gaugler’s research program continues to grow, he would like to ask you to take a few minutes and consider being a part of the University of Minnesota Caregiver Registry. Becoming part of the registry does not enroll you in any study, but it provides Dr. Gaugler with permission to contact you in the future about any upcoming opportunities to participate in his research as well other basic information. Filling out the University of Minnesota Caregiver Registry form should not take more than 5 minutes. If you have already done this for us and nothing has changed since you filled it out, there is no need to fill out another form. However, if something has changed since you last filled out a Registry form, please feel free to fill out a new form:

minnesota northstar geriatrics workforce enhancement programThis conference is part of the Minnesota Northstar Geriatrics Workforce Enhancement Program (GWEP), which is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS). The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government. Additional funding for the Minnesota Northstar GWEP is provided by a gracious gift from the Otto Bremer Trust. The Minnesota Northstar GWEP is also supported by the University of Minnesota Office of Academic Clinical Affairs.

The Caring for People with Memory Loss conference is now accepting donations! All donations are tax-deductible, and all proceeds will be used for the support of conference activities.

Donations can be made online: Dementia Caregiver Education Fund

Donations can also be made by check. Please address to The University of Minnesota Foundation, “For” the “CPWML conference” and mail to Attn: Dr. J. Gaugler, D351 Mayo (MMC729), 420 Delaware St SE, Minneapolis MN 55455.

Thank you for your support!

If you would like to revisit the information presented in this or past Caring for People with Memory Loss conferences, please visit our virtual conference library. There you will find PowerPoint slides and handouts of each presentation, information on how to access recorded presentations, speaker contact information and other resources from past conferences. We have held Caring for People with Memory Loss conferences since Spring 2008, and there is a lot of great, free information in the virtual library for you, your family members, or clients!

Registration Closed

Questions? Contact Us

Ashley Millenbah, MPH, at

© 2015 Regents of the University of Minnesota. All rights reserved. The University of Minnesota is an equal opportunity educator and employer. Privacy Statement