Category: Students

MHA Student Profile: Audrey Workman

Driven to Create Patient-Centered Care

Audrey Workman believes public health is a largely values-driven field, which appeals to her because she has a deep desire to help people live healthier, happier lives. She interned at Intermountain Healthcare prior to joining the MHA program.

Audrey WorkmanPersonal Experience

“While I have always been interested in health care, my plans to pursue an MHA solidified three years ago when my husband was in a horse-riding accident and suffered a traumatic brain injury. He was comatose and minimally conscious for over two months and has continued rehabilitation since then.

Through my husband’s recovery, we have worked with multiple hospitals, rehab clinics, long-term care facilities, and home health/PCA agencies. We had many great experiences in each place but I found that even geographically close health care organizations have a lot to learn from one another. Those experiences exposed me to virtually every aspect of health care and inspired me to make changes in the industry.”

Better Outcomes

“I’m now very passionate about creating truly patient-centered care. With advocating for and navigating my husband’s care, I’ve developed a love for problem-solving, increasing efficiency, and amplifying the patient voice in process improvements and system design.

When systems and processes are truly centered on patients, I believe there will be better outcomes and better experiences — effectively helping people live healthier and happier.”

MHA Student Profile: Curtis Norman

Driven to Transform Health Care

Prior to joining the MHA program, Curtis Norman completed an internship with Intermountain Healthcare and worked for a technology company. He holds a B.S. in Finance from Utah Valley University.

Curtis NormanPersonally Transformative Medical Experiences

“The birth of my little girl, Lucy, who was born three months early and weighing 1 lb. 3 oz. — led me from a career in technology to a path in health care. After spending five months in the hospital with my wife and daughter, I knew that I needed to help patients and families have a positive experience — just as we had.”

Improved Patient Experience

“As a health care leader, I want to improve patient experiences because life’s happiest and most difficult moments happen within the walls of a hospital.”

Health  Care Data

“​​I also want to work with health care data because it has the ability to tell powerful stories about patients and organizations, which can help leaders make informed decisions.”

Caring for Health Care Professionals

“And finally, I want to address the problem of burnout among health care professionals by ensuring that they are heard, engaged, and feel valued.”

MHA Team Takes First in 2018 UAB Health Administration Case Competition

UAB Winning Team 2018
MHA students Jake Staley, Andrew Lamprecht, and Katherine Klingel pictured with Christy Harris Lemak, Chair, Department of Health Services Administration at UAB

A team representing the University of Minnesota placed first in the 2018 UAB Health Administration Case Competition. Master of Healthcare Administration students Katherine Klingel, Andrew Lamprecht, and Jake Staley competed against 42 CAHME-accredited graduate programs at the University of Alabama-Birmingham Feb. 28-March 2. The team’s winning case focused on creating sustainable value for a rural hospital through operational efficiency, service development, and value based partnership.

This is Minnesota’s third championship having won in 2016 and 2010. Justine Mishek, senior lecturer, served as faculty advisor to the team.

Katherine Klingel and  Andrew Lamprecht are recipients of the Combined Class Scholarship Fund. Jake Staley is a recipient of the Robert Douglass Associates Scholarship and MHA Excellence Fund.

MHA Student Profile: Jake Staley

Driven to Improve Health Care

Jake Staley completed his MHA summer residency at Providence St. Joseph Health St. Patrick Hospital in Missoula, Montana, and will begin an administrative fellowship at Regional Health in Rapid City, South Dakota in June, 2018.

Health Care Systems

“I decided to pursue public health because I want to help improve health care systems. Specifically, I want to make health care systems more successful at enabling people to live healthy lives.”

Patient Experience

“There are serious challenges with health care delivery in the U.S. and throughout the world. One shortcoming is insufficient prioritization of the patient experience. I provide support for a chronically ill family member while he receives medical care and it has increased my commitment to improve the patient experience. I believe patient experience is a crucial component of the healing process, and I am driven to improve the experience that patients have in their time of vulnerability.”

Work Environment

“I am also determined to improve the use of health care resources and the lives of health care professionals. Many aspects of our health care system cause burnout and unhappiness in physicians, nurses, and other health care professionals. I want to improve the work environment for individuals who choose to serve others through clinical professions.”

 

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